LYMBR™ Terms and Conditions

Scheduling:

LYMBR stretches are booked in 30 or 60-minute sessions. Scheduling requires a major credit card or available credit in your account to confirm a reservation. Online scheduling requires the purchase of a single session or package to complete your reservation if you do not have any stretches available in your acount. Reservations may be scheduled in person, by phone, online, or on our mobile LYMBR Stretch app.
 

Using your stretches:

You are welcome to use your purchased stretches in any LYMBR studio.

Cancelling or Rescheduling your appointment:

Cancellations or schedule changes made by 5pm the day prior to an appointment will receive a refund or credit back to your account for that session. Cancellations after 5pm may result in loss or full charge for that session. Reschedule requests may be accommodated based on availability.

 

Session, Package & Program expiration dates and refund policies:

LYMBR Stretches purchased as single sessions and five session packages expire 3 months after purchase. Ten Session packages expire 6 months after purchase. Twenty session packages and activity specific programs expire 12 months after purchase. You may cancel your purchase and receive a full refund of unused stretches if your request is made by midnight of the fifth business day following your purchase, excluding holidays.

 

Monthly membership expiration dates, refund and cancellation policies:

LYMBR Memberships require a 3-month minimum commitment. Membership fees will automatically charge monthly from the date of purchase. Unused stretches do not carry over to the next month. Additional stretches during the active period may be purchased at the membership rate. You may cancel your renewal in writing at any time following your three-month commitment effective as of the next monthly period. Visit our Studios page for list of studio email addresses to submit your cancellation request. You may cancel your purchase and receive a full refund of unused stretches if your request is made by midnight of the fifth business day following your purchase, excluding holidays.

 

Annual membership expiration dates, refund and cancellation policy:

An Elite Membership is a non-refundable annual commitment that automatically renews annually. Cancellation for the following year is available with 30 days’ notice prior to the start of the new annual period. Visit our Studios page for a list of studio email addresses to submit your cancellation request. You may cancel your purchase and receive a full refund of unused stretches if your request is made by midnight of the fifth business day following your purchase, excluding holidays.

Sharing packages and memberships:

Packages and memberships may be shared with immediate family members including your spouse/partner and children.

 

Gift Card purchases and expiration dates:

Gift cards may be purchased online or in studio for any amount. Gift cards are non-refundable and do not expire. The recipient of your gift card may share the gift card with anyone they wish.

 

How to book online:

Visit our Studios page to schedule a session at any of our studios.

 

How to book in app:

Download the free LYMBR Stretch app in the App Store or Google Play.