LYMBR™ Terms and Conditions

Scheduling:

LYMBR stretches are booked in 30 or 60-minute sessions. Scheduling requires a major credit card or available credit in your account to confirm a reservation. Reservations may be scheduled in person, by phone, online, or on our mobile LYMBR app in the App Store or Google Play.

 

Using your stretches:

You are welcome to use your purchased stretches in any LYMBR studio.

 

Cancelling or Rescheduling your appointment:

Cancellations or schedule changes made more than 24 hours prior to an appointment will receive a session credit back to your account for that session. Cancellations made less than 24 hours prior to an appointment will result in a full charge for that session from your account.

 

Session & Package expiration dates and refund policies:

New Client session expires in 14 days. One Hour session expires in 30 days. Five hour package expires 45 days from purchase. Ten hour package expires 90 days from purchase. You may cancel your purchase and receive a full refund of unused stretches if your request is made by midnight of the fifth day following your original purchase date, excluding holidays when the studio is closed.

 

Monthly membership expiration dates, refund and cancellation policies:

LYMBR Memberships require no commitments. Promotional memberships may have additional commitment requirements. Membership fees will automatically charge monthly from the date of purchase. Unused stretches do not carry over to the next month. Additional stretches during the active period may be purchased at a special member-only rate. We require a 30-day cancellation in writing to your local studio . Visit our Studios page for list of studio email addresses to submit your cancellation request. You may cancel your initial membership purchase and receive a full refund of unused stretches if your request is made by midnight of the fifth day following your purchase, excluding holidays when the studio is closed.

 

Sharing packages and memberships:

Packages may not be shared. All memberships are for individual use with the exception of our eight hour membership which may be shared with one other person. You may designate that person during during your visit to the studio.

 

Gift Card purchases and expiration dates:

Gift cards may be purchased online or in studio for any amount. Gift cards are non-refundable and do not expire. The recipient of your gift card may share the gift card with anyone they wish. If you purchase a package or membership using a gift card, the terms of that purchase apply.

 

How to book online:

Visit our Studios page to schedule a session at any of our studios. You must have sessions available in your account to book an appointment.

 

How to book in app:

Download the free LYMBR Stretch app in the App Store or Google Play.