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LYMBR™ Privacy Policy

 

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

 

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

LYMBR™ Terms and Conditions

Scheduling:

LYMBR stretches are booked in 30 or 60-minute sessions. Scheduling requires a major credit card or available credit in your account to confirm a reservation. Reservations may be scheduled in person, by phone, online, or on our mobile LYMBR app in the App Store or Google Play.

 

Using your stretches:

You are welcome to use your purchased stretches in any LYMBR studio. Seasonal pop-up studios may require an additional charge at completion of your session.

 

Cancelling or Rescheduling your appointment:

Cancellations or schedule changes made more than 24 hours prior to an appointment will receive a session credit back to your account for that session. Cancellations made less than 24 hours prior to an appointment will result in a full charge for that session from your account.

 

Session & Package expiration dates and refund policies:

New Client session expires in 14 days. One Hour session expires in 30 days. Five hour package expires 45 days from purchase. Ten hour package expires 90 days from purchase. You may cancel your purchase and receive a full refund of unused stretches if your request is made by midnight of the fifth day following your original purchase date, excluding holidays when the studio is closed.

 

Monthly membership expiration dates, refund and cancellation policies:

LYMBR Memberships require no commitments. Promotional memberships may have additional commitment requirements. Membership fees will automatically charge monthly from the date of purchase. Unused stretches do not carry over to the next month. Additional stretches during the active period may be purchased at a special member-only rate. We require a 30-day cancellation in writing to your local studio . Visit our Studios page for list of studio email addresses to submit your cancellation request. You may cancel your initial membership purchase and receive a full refund of unused stretches if your request is made by midnight of the fifth day following your purchase, excluding holidays when the studio is closed.

 

Sharing packages and memberships:

Packages may not be shared. All memberships are for individual use with the exception of our eight hour membership which may be shared with one other person. You may designate that person during during your visit to the studio.

 

Gift Card purchases and expiration dates:

Gift cards may be purchased online or in studio for any amount. Gift cards are non-refundable and do not expire. The recipient of your gift card may share the gift card with anyone they wish. If you purchase a package or membership using a gift card, the terms of that purchase apply.

 

How to book online:

Visit our Studios page to schedule a session at any of our studios. You must have sessions available in your account to book an appointment.

 

How to book in app:

Download the free LYMBR Stretch app in the App Store or Google Play.